Privacy Policy
At Kaplan Therapy, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect the following types of personal information:
- Contact information (name, email address, phone number, mailing address)
- Health-related information necessary for providing therapy services
- Appointment scheduling information
- Payment and billing information
- Information provided through intake forms and assessments
Information Collected Automatically
Our website automatically collects certain information when you visit, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files placed on your device that help us analyze how users interact with our website and enable us to provide personalized experiences.
Types of Cookies We Use
- Essential cookies: Necessary for website functionality
- Analytics cookies: Help us understand how visitors use our site
- Advertising cookies: Used to deliver relevant advertisements
Third-Party Cookies
We use Google AdSense on our website, which places cookies on your device to show personalized advertisements. Google and its third-party vendors may use cookies to serve ads based on your prior visits to our website or other websites.
Your Cookie Choices
You can manage your cookie preferences through your browser settings. To opt out of personalized advertising, you can visit:
- Google’s Ads Settings (https://www.google.com/settings/ads)
- Network Advertising Initiative (https://www.networkadvertising.org/choices/)
- Digital Advertising Alliance (https://www.aboutads.info/choices/)
How We Use Your Information
We use your personal information for:
- Providing and improving our therapy services
- Processing payments and managing our business operations
- Communicating with you about appointments and services
- Sending newsletters and promotional materials (with your consent)
- Customizing your experience on our website
- Complying with legal obligations
- Analyzing website usage to improve our services
Information Sharing and Disclosure
We may share your information with:
- Healthcare providers involved in your care (with your consent)
- Service providers who assist in our operations (payment processors, scheduling software)
- Google AdSense and its third-party vendors for advertising purposes
- Legal authorities when required by law
We will never sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure storage systems
- Regular security assessments
- Limited staff access to personal information
- Staff training on privacy and security practices
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent for optional processing
- Request a copy of your information in a portable format
Children’s Privacy
Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: